Max

THEY JUST ROBBED MY PAYMENT !!! ORDER 417500 BEEN CANCELLED RIGHT AFTER THEY TOOK MY PAYMENT !!! I CREATED A NEW ACCOUNT TO USE THEIR NEW CUSTOMER COUPON. INSTEAD OF SIMPLY REJECTING THE DISCOUNT OR ASKING ME TO PAY THE DIFFERENCE, THEY CANCELLED MY ORDER AND GHOSTED ME AFTER TAKING MY PAYMENT !!!! MY ADDRESS IS BLOCKED, MY ACCOUNT IS BLOCKED, THE LIVE CHAT IS INACCESSIBLE, AND I CAN’T EVEN ACCESS THEIR WEBSITE ANYMORE FROM MY IP ADDRESS. I AM COMPLETELY LOCKED OUT WITH NO WAY TO CONTACT CUSTOMER SUPPORT. THEY KEPT MY MONEY WHILE PROVIDING ABSOLUTELY NOTHING IN RETURN !!! THEY TOOK MY PAYMENT, CANCELLED THE ORDER, AND THEN PREVENTED ME FROM CONTACTING THEM TO RESOLVE THE ISSUE. AVOID AT ALL COST YOU MIGHT BE THE NEXT ONE !!!

bwib manually canceled my order after the payment was accepted and blocked my account to steal my money. They then ghosted me without explanation and refuse to respond, disconnecting me from live chat as soon as I join and leaving my emails unanswered. They are the worst unscrupulous scammers/thieves I have ever seen. I never would have believed that a mom could actually steal directly from their customers like this. Never send them crypto payments since blockchain is much less restrictive than Interac for them!!! This is proof that they are not legitimate, operating in an illegal framework, and can decide to keep your payments if they blacklist you without a valid reason. Be very wary if you do business with them and be prepared to lose your money at any moment!!! Creating a new account to save a few dollars in no way justifies the right to scam me by blocking me after receiving my money like a darknet seller would!!! I have been ordering from mom since 2017, I must have received over 800 packages from several different sites and I can confirm that they are the only ones who have dared to steal from me. I never believed the reviews from people claiming to have had their payments stolen, but it just happened to me. I'm lucky in my misfortune because it was only $280. ​​If I had sent a payment of $5000, they would have kept 100% of it.